Over the years of working with customers, suppliers and partners, we managed to build a good relationship and a stable organization of the work process and logistics.
However, this is never enough and that is why we are constantly changing, improving and perfecting.
How exactly does a visit to us go;
- You make contact with us through the communication channels; phone, e-mail, Skype, Viber, or on site at the service.
- With your help, we prepare an initial work map with all the problems noticed by you, what you want us to emphasize and pay special detailed attention to.
- We accept the car, and it is packed with protective seat covers, steering wheel and protective insole. We record your data, phone number and names, specify the way of communication as we can and help with your transport from the service.
- The car undergoes a thorough technical examination and software diagnostics, during which a protocol is drawn up.
- We contact you and provide you with a detailed protocol report on the current status, the details of all detected problems and the necessary actions to eliminate them.
- You receive a quote for parts and labor at the points in the protocol selected by you.
- After your approval and the arrival of the parts, the repair begins.
- After the repair is completed, a functional test is performed and when everything is fine you receive a call.
- You receive your vehicle with an invoice that describes all the operations performed, a protocol for upcoming repairs or servicing.